Patient Safety Administrator
Job summary
We are looking for a dynamic candidate who is keen to learn and expand their administration skills and knowledge. We work with sensitive and confidential patient information and we require the candidate to manage this complex information promptly.
The team is small and well-formed and requires someone to slip into the role. Whilst experience of patient safety is not essential, an understanding of patient safety and/or safeguarding would be helpful.
The candidatewill provide administrative support within the patient safety team to support proactive incident management and improvement activity. The successful individual will be highly computer literate, able to self-motivate , work under remote supervisionand deal professionally and appropriately with confidential issues.
Main duties of the job
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Acting as a first point of contact for the team communicating effectively with a wide range of internal and external personnel.
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Support colleagues from across the Trust to use the Incident Management System to identify, manage and improve patient safety.
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Support the patient safety coordinator in providing accurate information for performance review and provision of reports.
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Coordinate training, engagement and improvement activity within incident management and wider patient safety team.
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Provide administrative support during high-level patient safety meetings to ensure actions are captured and taken forward.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Date posted
15 October 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
201-24-752
Job locations
Carew House
Carew House, Beacon Technology Park, Dunmere Road,
Bodmin
PL31 2QN
Job description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience
Essential
- Good basic education, including English GCSE or equivalent
- Proven use of Microsoft Office (Word, Excel, PowerPoint) to NHS digital level 2 or equivalent
- NVQ Level 3 or equivalent in business administration
- Administration experience within a busy office environment
Knowledge and abilities
Essential
- Knowledge and experience of using bespoke IT systems and electronic diary management
Skills and Aptitude
Essential
- Good written and verbal communication skills
Education / Qualifications and Relevant Experience
Essential
- Good basic education, including English GCSE or equivalent
- Proven use of Microsoft Office (Word, Excel, PowerPoint) to NHS digital level 2 or equivalent
- NVQ Level 3 or equivalent in business administration
- Administration experience within a busy office environment
Knowledge and abilities
Essential
- Knowledge and experience of using bespoke IT systems and electronic diary management
Skills and Aptitude
Essential
- Good written and verbal communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Carew House
Carew House, Beacon Technology Park, Dunmere Road,
Bodmin
PL31 2QN
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Carew House
Carew House, Beacon Technology Park, Dunmere Road,
Bodmin
PL31 2QN
Employer's website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Patient safety incident response manager
Caroline Wise
07917556138
Date posted
15 October 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
201-24-752
Job locations
Carew House
Carew House, Beacon Technology Park, Dunmere Road,
Bodmin
PL31 2QN
Supporting documents
Please view the full job description on NHS Jobs for attached documents.
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