Operational and Strategic Lead
Job summary
37.5 hours per week.
An exciting opportunity has become available for a highly experienced, health & social care leader, responsible for the delivery & development of health &social care community services across Plymouth &West Devon.
This senior role, reports to the Chief Operating Officer &works closely with the Board & Executive Team, driving the delivery of outstanding health &care services, to a predominantly older population & particularly people living with Frailty at risk of losing their long-term independence.
You will hold relevant clinical or professional qualification (Eg, NMC, HCPC, SW England) & will have held senior leadership positions in a provider organisation with responsibility for the management of people, facilities & finances & a demonstrable track record of delivering & leading through change.
In addition, you will bring knowledge of the current strategic context &will help to create a clear vision for the expanded role that community services play in ensuring that an increasing number of people experience high quality treatment &care at home. Working in partnership with our acute provider, as our well as primary care networks, local authorities & VCSE sector organisations.
Working alongside two other senior leaders, with responsibility for children, young people & families & mental health, neurodiversity & wellbeing services respectively, who collectively are responsible for developing integrated models of care that deliver joined up care, closer to home.
Main duties of the job
You will be:
A highly motivated & self-driven individual, with an ability to proactively seek out & take advantage of new opportunities & relationships.
- Will have excellent networking & negotiation skills & an understanding of the different priorities & pressures within those sectors.
- Represent LWSW across a wide range of external environments, both online & in person & will, at all times promote the needs of those we serve.
- Seek out opportunities to form new relationships & partnerships to help you achieve your aims, being alert to the need to support others to succeed in order to enable the system as a whole to function effectively.
- Lead & help to further embed a culture of continuous improvement, & will ensure that feedback from the people who use our services is routinely used to make improvements.
- Will be a strong advocate for new technologies & the increasing role that digital tech will have play in enabling people to enjoy more years of good health, whilst also enabling us to delivery care more efficiently through remote monitoring, video assessment & AI.
As someone with clinical experience, you will use your professional expertise & knowledge to influence positive change; as such you will be able to speak with authority on topics like reablement, rehabilitation & recovery, community nursing interventions, frailty & social care.
Must hold a professional qualification in health or social care and be currently or previously registered with a relevant professional body.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Date posted
20 January 2025
Pay scheme
Agenda for change
Band
Band 9
Salary
£105,385 to £121,271 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2025-SM-112-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
Job description
Job responsibilities
***** For full details of the job description and personal , please see the attached document entitled Job Description *****
Job responsibilities
***** For full details of the job description and personal , please see the attached document entitled Job Description *****
Person Specification
Practical Requirements
Essential
- Willingness to work expected hours of the job, including on-call with reasonable adjustment to any disability.
- May be required to work beyond set hours on occasions and will be able to organise own time accordingly, to recover hours and still achieve priorities
Desirable
- Clean driving licence or ability to travel to different parts of the city and county
Experience
Essential
- Appropriate in depth understanding of local, regional and national best practice, learning and progress in all common aspects of urgent and community health services
- A track record of achievement in:
- Effective performance management;
- Facilitation of groups
- Assistant Director role in specific area of expertiseConfidence to communicate succinctly and be assertive in senior leadership environments
- Clinical audit and Quality Improvement
Desirable
- Clinical Governance.
- International Service Model knowledge
- Bid writing and pitching skills
Interpersonal Skills
Essential
- Is highly reliable and respected
- Has excellent team working skills
- Is able to demonstrate kindness and a caring approach
- Is assertive
Desirable
- Willingness to undertake additional professional responsibilities at local, regional or national levels
Qualifications
Essential
- Degree level clinical or professional qualification (eg, Nursing, Allied Health Professional or Social Work)
- Significant, relevant experience in a senior community services role
Desirable
- Masters in Healthcare Management
- Experience of working at Exec and board level
Management
Essential
- Excellent organisation and time management skills
- Evidence of service improvement
- Able to interact with and understand complex data sets, to gain insights into the drivers for performance
- Has exceptional delegation skills and is able to monitor work delegated effectively, ensuring that systems for oversights and support are in place.
- Can address performance issues effectively and in line with LSW values.
Communication
Essential
- Will have highly developed communication skills, and able to adjust style, tone and method to suit the audience and situation.
- Is able to pre-empt the needs of the audience and make adjustments to tone, pace and content.
- Is able to present information in person, using slides (both online and in person) and other material effectively, to enhance delivery of key messages
- Has highly developed listening skills, and ensures that key messages are heard
- Ability to maintain and build relationships across multiple physical and organisational boundaries
Desirable
- Is competent at producing video communications, and engaging in other modern forms of communication, including social media.
Leadership
Essential
- Extensive Senior Leadership experience, working at or just below Executive and Board level.
- Has highly develop leadership skills, is emotionally intelligent and is versed in systems leadership principles and theory
Practical Requirements
Essential
- Willingness to work expected hours of the job, including on-call with reasonable adjustment to any disability.
- May be required to work beyond set hours on occasions and will be able to organise own time accordingly, to recover hours and still achieve priorities
Desirable
- Clean driving licence or ability to travel to different parts of the city and county
Experience
Essential
- Appropriate in depth understanding of local, regional and national best practice, learning and progress in all common aspects of urgent and community health services
- A track record of achievement in:
- Effective performance management;
- Facilitation of groups
- Assistant Director role in specific area of expertiseConfidence to communicate succinctly and be assertive in senior leadership environments
- Clinical audit and Quality Improvement
Desirable
- Clinical Governance.
- International Service Model knowledge
- Bid writing and pitching skills
Interpersonal Skills
Essential
- Is highly reliable and respected
- Has excellent team working skills
- Is able to demonstrate kindness and a caring approach
- Is assertive
Desirable
- Willingness to undertake additional professional responsibilities at local, regional or national levels
Qualifications
Essential
- Degree level clinical or professional qualification (eg, Nursing, Allied Health Professional or Social Work)
- Significant, relevant experience in a senior community services role
Desirable
- Masters in Healthcare Management
- Experience of working at Exec and board level
Management
Essential
- Excellent organisation and time management skills
- Evidence of service improvement
- Able to interact with and understand complex data sets, to gain insights into the drivers for performance
- Has exceptional delegation skills and is able to monitor work delegated effectively, ensuring that systems for oversights and support are in place.
- Can address performance issues effectively and in line with LSW values.
Communication
Essential
- Will have highly developed communication skills, and able to adjust style, tone and method to suit the audience and situation.
- Is able to pre-empt the needs of the audience and make adjustments to tone, pace and content.
- Is able to present information in person, using slides (both online and in person) and other material effectively, to enhance delivery of key messages
- Has highly developed listening skills, and ensures that key messages are heard
- Ability to maintain and build relationships across multiple physical and organisational boundaries
Desirable
- Is competent at producing video communications, and engaging in other modern forms of communication, including social media.
Leadership
Essential
- Extensive Senior Leadership experience, working at or just below Executive and Board level.
- Has highly develop leadership skills, is emotionally intelligent and is versed in systems leadership principles and theory
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
For questions about the job, contact:
Chief Operating Officer
Ian Lightley
Date posted
20 January 2025
Pay scheme
Agenda for change
Band
Band 9
Salary
£105,385 to £121,271 a year pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
B9832-2025-SM-112-2
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
Supporting documents
Please view the full job description on NHS Jobs for attached documents.
Supporting links (all open in new tabs)
Privacy notice
Livewell Southwest's privacy notice (opens in a new tab)
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