IT Infrastructure Administrator - Band 4
Job summary
- The IT Team in the trust is part of the wider Digital Services team, which leads on IT strategy, development, co-ordination, planning, projects, and programme management for all IT & supporting functions.
- The role of the IT Infrastructure Administrator is to support the IT Infrastructure team in its day-to-day operations, providing administrative support to help ensure an effective service is provided.
Main duties of the job
- To operate independently and as part of the IT Infrastructure team, 12 to oversee the day-to-day administration of Infrastructure workstreams and projects being delivered by any member of the IT Infrastructure Team.
- To provide efficient and confidential support to the trust's IT Infrastructure team by delivering a comprehensive, high quality support service that will enable them to perform their role effectively and maximise their time efficiently.
- Ensuring that day to day administration, prioritisation and organisation of workloads is achieved by effective planning and monitoring.
- Creation and updating of IT technical documentation & reference libraries for the IT Infrastructure team.
- Work within Trust and department guidelines, policies, practices and procedures. When these do not exist, the post holder is required create, document and implement new procedures.
- Support and keep up to date key IT Infrastructure documentation, such as processes, actions logs, reports (internal/external), health and safety assessments, security incident logs
- Utilise knowledge, skills and judgment in providing assistance with resolution for IT Infrastructure issues where possible, this includes IT elements such as networks and VOIP. 10
- Generate and provide ad-hoc reports
- Engaging with third party suppliers via various communication methods to respond to queries and follow up outstanding requests.
- Arrange, plan and take comprehensive minutes at departmental meetings.
About us
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Date posted
26 May 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
327-23-528
Job locations
Edward Jenner Court
1010 Pioneer Court
Gloucester
GL34AW
Job description
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Job responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
Essential
- Diploma (or equivalent) in an IT qualification, or equivalent experience in the workplace
Qualifications
Desirable
- oExperience of working within the NHS oAwareness of ITIL Service Management oEuropean Computer Driving Licence (ECDL) oMicrosoft Qualifications
Experience
Essential
- Experience of working in an IT Administrative role
Experience
Desirable
- Infrastructure knowledge
Qualifications
Essential
- Diploma (or equivalent) in an IT qualification, or equivalent experience in the workplace
Qualifications
Desirable
- oExperience of working within the NHS oAwareness of ITIL Service Management oEuropean Computer Driving Licence (ECDL) oMicrosoft Qualifications
Experience
Essential
- Experience of working in an IT Administrative role
Experience
Desirable
- Infrastructure knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Court
Gloucester
GL34AW
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Court
Gloucester
GL34AW
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
For questions about the job, contact:
Deputy Head of IT Operations
Michelle Charles
03004218317
Date posted
26 May 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
327-23-528
Job locations
Edward Jenner Court
1010 Pioneer Court
Gloucester
GL34AW
Supporting documents
Please view the full job description on NHS Jobs for attached documents.
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