Charitable Funds Coordinator

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Job summary

This is an exciting role that is central to establishing and growing the Trust's Charitable Fund approach. This is a new role with the purpose of developing and establishing processes needed to support donors, patients and their relatives, volunteers, the Charitable Funds Committee and Trust colleagues with fundraising requirements. You will lead on administrative functions for the Charity and help in the organisation / support of fundraising activities, keeping track of assigned projects and tasks to ensure that support is optimised. The role will also involve promotional work, including preparing press releases and social media material, writing and sending thank you letters and internal publicity.

This is an integral role within the charity and offers an opportunity to be a part of something bigger.

Main duties of the job

  • Publicising the Trust charity and encouraging fundraising and support
  • Responding to enquiries
  • Thanking donors
  • Provide administrative support to the charity, including preparing reports
  • Developing ideas for fundraising opportunities
  • Organising events
  • Attending events and collections
  • Updating social media, our website and intranet
  • Distributing literature, including leaflets and posters
  • Liaison with the media, when appropriate

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

  • 89.7% believe they are making a positive difference to patients/service users;
  • 73.3% would recommend the organisation as a place to work;
  • 82.4% agree that care of patients and service users is the organisations priority;
  • 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum (Pro Rata)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

327-25-027-A

Job locations

Edward Jenner Court

1010 Pioneer Avenue

Gloucester

GL3 4AW


Job description

Job responsibilities

Charity Support

Understand and clearly communicate the different ways people can make charitable donations in the Trust

Develop & maintain an effective operating procedure for a charitable donations database.

Respond to fundraising and volunteering enquiries (email and telephone) promptly and efficiently.

Support people wishing to fundraise or volunteer.

Thank donors promptly after they have donated, recording details on the database

Provide administrative and clerical support to the Charity.

Support the wider organisation in providing data and information about fundraising activities, supporters and potential new opportunities.

Develop ideas and opportunities to grow supporter relationships based on donor trends, giving analysis and donor feedback.

Event Support

Co-ordinate some small internal fundraising events. This might include cake sales, quizzes, dress down days, and sponsored events.

Assist with developing a programme of external events and collections. This might include attending or organising fayres, organising charity balls and quizzes, and fitness events such as half marathons, marathons and fun runs.

Communications

Work with the Communications team to ensure Information on the website charity section is up to date.

Ensure the intranet is up to date with relevant charity information, including how colleagues can raise and access funds

Prepare social media content for Facebook, Instagram and other channels

Prepare press releases and articles on projects and fundraising initiatives

Liaise with journalists, to ensure local publicity on the charity and its successes

Assist in the creation, production and distribution of marketing materials

Ensure Charity notice boards are up to date and current.

Assist in relationship management with individuals, community groups and small companies who are organising fundraising events.

Job responsibilities

Charity Support

Understand and clearly communicate the different ways people can make charitable donations in the Trust

Develop & maintain an effective operating procedure for a charitable donations database.

Respond to fundraising and volunteering enquiries (email and telephone) promptly and efficiently.

Support people wishing to fundraise or volunteer.

Thank donors promptly after they have donated, recording details on the database

Provide administrative and clerical support to the Charity.

Support the wider organisation in providing data and information about fundraising activities, supporters and potential new opportunities.

Develop ideas and opportunities to grow supporter relationships based on donor trends, giving analysis and donor feedback.

Event Support

Co-ordinate some small internal fundraising events. This might include cake sales, quizzes, dress down days, and sponsored events.

Assist with developing a programme of external events and collections. This might include attending or organising fayres, organising charity balls and quizzes, and fitness events such as half marathons, marathons and fun runs.

Communications

Work with the Communications team to ensure Information on the website charity section is up to date.

Ensure the intranet is up to date with relevant charity information, including how colleagues can raise and access funds

Prepare social media content for Facebook, Instagram and other channels

Prepare press releases and articles on projects and fundraising initiatives

Liaise with journalists, to ensure local publicity on the charity and its successes

Assist in the creation, production and distribution of marketing materials

Ensure Charity notice boards are up to date and current.

Assist in relationship management with individuals, community groups and small companies who are organising fundraising events.

Person Specification

Qualifications

Essential

  • Good standard of general education, i.e. at least an NVQ Level 3 as well as literacy and numeracy to equivalent level GCSE Grade C in both Maths and English
  • Full driving licence and access to a vehicle
  • Good working knowledge of Microsoft office packages, including Word, Excel, Outlook and PowerPoint

Desirable

  • Training and/or experience in charity processes and legislation

Experience

Essential

  • Experience of face to face and telephone communication with people from a range of backgrounds.
  • Experience in an office environment.
  • Experience of using the internet, social media and databases
  • Experience working on your own and within a team, prioritising workload and managing multiple tasks.

Desirable

  • Experience of working within the NHS or other public sector organisation.
  • Working in a similar role at a Charity
  • Knowledge of CRM data base
  • Experience in a Finance administration role.
  • Experience of supporting or running small events, such as a quiz night or cake sale.

Specialist Knowledge

Essential

  • Efficient at managing high volumes of email and other communications.
  • Be able to write personalised thank you letters and other paper correspondence to donors, partners and potential supporters.
  • Be able to represent the organisation effectively on the telephone and face to face.
  • Knowledge of a range of administrative/secretarial procedures
  • Understanding of the need of confidentiality awareness at all times.
  • Understanding of reporting and keeping accurate finance records
  • Generally technologically literate - able to use the internet, email, and a PC desktop environment and manage document preparation.
  • Be able to understand, interpret and summarise information from donors to Fundraising Team.

Qualifications

Essential

  • Good standard of general education, i.e. at least an NVQ Level 3 as well as literacy and numeracy to equivalent level GCSE Grade C in both Maths and English
  • Full driving licence and access to a vehicle
  • Good working knowledge of Microsoft office packages, including Word, Excel, Outlook and PowerPoint

Desirable

  • Training and/or experience in charity processes and legislation

Experience

Essential

  • Experience of face to face and telephone communication with people from a range of backgrounds.
  • Experience in an office environment.
  • Experience of using the internet, social media and databases
  • Experience working on your own and within a team, prioritising workload and managing multiple tasks.

Desirable

  • Experience of working within the NHS or other public sector organisation.
  • Working in a similar role at a Charity
  • Knowledge of CRM data base
  • Experience in a Finance administration role.
  • Experience of supporting or running small events, such as a quiz night or cake sale.

Specialist Knowledge

Essential

  • Efficient at managing high volumes of email and other communications.
  • Be able to write personalised thank you letters and other paper correspondence to donors, partners and potential supporters.
  • Be able to represent the organisation effectively on the telephone and face to face.
  • Knowledge of a range of administrative/secretarial procedures
  • Understanding of the need of confidentiality awareness at all times.
  • Understanding of reporting and keeping accurate finance records
  • Generally technologically literate - able to use the internet, email, and a PC desktop environment and manage document preparation.
  • Be able to understand, interpret and summarise information from donors to Fundraising Team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue

Gloucester

GL3 4AW


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Edward Jenner Court

1010 Pioneer Avenue

Gloucester

GL3 4AW


Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

For questions about the job, contact:

Head of Communications

Kate Nelmes

kate.nelmes@ghc.nhs.uk

03004218100

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum (Pro Rata)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

327-25-027-A

Job locations

Edward Jenner Court

1010 Pioneer Avenue

Gloucester

GL3 4AW


Supporting documents

Please view the full job description on NHS Jobs for attached documents.

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