Workforce Resourcing Administrator

Main area
Band 3
Full time - 37.5 hours per week
Job ref
Carew House
£22,816 - £24,336 Per Annum
Salary period
Today at 23:59
Interview date

Job overview

Workforce Resourcing are pleased to be able to offer an exciting opportunity. We are seeking a Workforce Resourcing Administrator to work within our Staffing Service on various projects and activities relating to the management and deployment of temporary agency workers within the organisation, and workstreams relating to workforce efficiencies and agency reduction.

As part of the Workforce Resourcing Team you would be responsible for providing administration and support to various managers and projects across the organisation. 

The role will be heavily focussed on customer service and will involve liaising with multiple teams across the Trust and external agencies.  Therefore, excellent communication skills are required.

To be successful in this role you will need to be a dynamic individual with the ability to juggle many conflicting demands on your time. The ability to build and maintain professional relationships, whilst also being forthright and direct when necessary, is essential.

We are seeking a colleague who will be able to hit the ground running and keep up with our busy, forward thinking department where no two days are the same.

If you think this sounds like you, please contact us for an informal conversation or apply today.

Proposed interview date: 27th September


Main duties of the job

Management and Personal Development
• To maintain strict confidentiality
• To comply with Trust policies and procedures
• Willingness to undertake on job development opportunities
• To work autonomously and from own initiative and plan and organise own workload on a daily basis in line with procedures and job role.
• Provide cover for colleagues as required.
• To actively participate in the annual appraisal process and regular supervision.

• To work as a team member in providing support to all functions within Workforce Resourcing
• Complete appointment and contractual paperwork as required
• Manage and support the onboarding of new starters
• To maintain service levels for all parts of the flexi recruitment process ensuring deadlines met and updated on the TRAC system
• To maintain workflow for additional activities within the team
• To answer all phone and email queries or to forward to appropriate person
• Support management with diary management and administrative processes as required
• To support recruitment events and activities such as assessment days, jobs fairs, etc
• To manage generic mailboxes and triage/action as necessary

IT Systems and Processes
• To use all required electronic systems comprehensively and competently
• Input and retrieve information from the Trust’s Main Computerised Information Systems
• Maintain accurate data within IT systems
• Maintain accurate candidate and staff data on the ESR system

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education & Qualifications

Essential criteria
  • Level 3 qualification in administration or equivalent level of experience
  • Computer literate to ECDL standard or equivalent
  • Good basic education, demonstrating high levels of literacy and numeracy


Essential criteria
  • Administration experience within a busy office environment
  • Experience of setting up and maintaining administration data bases and filing systems
Desirable criteria
  • Experience of administrative recruitment processes and procedures
  • Previous NHS experience, including using ESR NHS Jobs and TRAC

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

  • Career conversations and individual development plans for succession planning and talent management
  • Protected CPD time for registered staff
  • Access to a dedicated central development fund supporting CPD for all staff
  • Leadership and Management development programmes
  • Coaching and mentoring opportunities
  • A full clinical induction programme for operational skills
  • Access to a care certificate programme for our band 1-4 clinical staff
  • A bespoke and robust preceptorship programme to support newly qualified staff
  • Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health
  • Free access to individual HARP portfolios to support revalidation for nursing staff
  • Free DBS checks where required
  • Discounts available from retailers, UK hotels and main attractions
  • NHS Pension Scheme
  • Salary sacrifice car scheme
  • Cycle to work scheme
  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Hayley Thompson
Job title
Dual Workforce Efficiencies Lead (Interim)
Email address
Telephone number
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