Workforce Onboarding & Welcome Administrator

Main area
Recruitment Administration
Band 3
Full time - 37.5 hours per week
Job ref
Carew House
£22,816 - £24,336 Per Annum
Salary period
05/06/2023 23:59

Job overview

We are excited to be able to advertise a post within Recruitment and Onboarding to drive forward our fast moving, high quality  service provision in bringing in the right people, with the right skills at the right times and to support recruitment events.

We are looking for organised, enthusiastic individuals who want to learn, develop and  be part of this dynamic team. 

The successful applicants will be proactive with efficient admin skills and excellent customer service skills.

If you'd like an informal conversation, please contact Jema Cave 07825931417


Main duties of the job

Our Workforce Onboarding and Welcome ‘WOW’ Administrators provide an amazing support for our applicants through to new starters in the Trust. The post holder will provide a full, high quality and comprehensive onboarding and welcome service to all colleagues throughout their recruitment and onboarding journey.

 Assist applicants and new starters with all queries through a variety of methods, including email, phone and face to face. This will include arranging and attending recruitment events and supporting our applicants; especially from hard to reach groups of people across Cornwall and IOS.

 Aligns to a service area within CFT and the county, be a point of access into the Recruitment and Onboarding service for applicants, candidates and new starters, demonstrating the highest levels of good customer service. 

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications

Essential criteria
  • Level 3 qualification in administration or equivalent level of experience
  • Computer literate to ECDL standard or equivalent


Essential criteria
  • Administration experience within a busy office environment
Desirable criteria
  • Experience of administrative recruitment processes and procedures
  • Previous NHS experience, including using ESR NHS Jobs and TRAC

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

  • Career conversations and individual development plans for succession planning and talent management
  • Protected CPD time for registered staff
  • Access to a dedicated central development fund supporting CPD for all staff
  • Leadership and Management development programmes
  • Coaching and mentoring opportunities
  • A full clinical induction programme for operational skills
  • Access to a care certificate programme for our band 1-4 clinical staff
  • A bespoke and robust preceptorship programme to support newly qualified staff
  • Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health
  • Free access to individual HARP portfolios to support revalidation for nursing staff
  • Free DBS checks where required
  • Discounts available from retailers, UK hotels and main attractions
  • NHS Pension Scheme
  • Salary sacrifice car scheme
  • Cycle to work scheme
  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via email regarding interview details.

We are committed to diversity and equality of employment including the employment of current and former service users.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Jema Cave
Job title
Resourcing Manager
Email address
Telephone number
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