Administrator - Speech and Language Service

Main area
Band 2
Fixed term: 14 months (Maternity Cover Position)
Part time - 22.5 hours per week (Wednesday-Friday)
Job ref
Carew House, Beacon Technology Park
£22,383 Pro Rata as part time position
Salary period
08/06/2023 23:59

Job overview

An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Administrator to join our Speech and Language Administrative Team at Carew House, Beacon Technology Park in Bodmin.  Please Note: This is a fixed term contract to cover maternity leave.

Main duties of the job

The post holder will work within the Speech and Language admin main office, helping to provide an effective and timely day to day administrative support to the Clinical teams.  This includes but not restricted to: arranging appointments, correspondence including letters and reports as directed, diary management, scanning and entering confidential information on to computer systems.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability. 

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. 

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. 

We work in people's homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. 

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. 

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education and Qualifications

Essential criteria
  • GCSEs or equivalent (A-C) in Maths and English
  • RSA II word processing or equivalent
  • RSA II Audio Typing or Equivalent
  • NVQ 2 Administration or Equivalent


Essential criteria
  • Administrative Experience of Working in a Complex Office Environment
  • Previous Team Administrative Experience
Desirable criteria
  • Record Keeping
  • Data – Protection/Information Governance
  • Experience in Using NHS Software Packages i.e. RiO
  • Previous NHS or Local Authority Experience

Skills and Aptitude

Essential criteria
  • Good Communication/Interpersonal Skills
  • Understanding of Confidentiality
  • Good Organisational & Office Skills e.g. Telephone
  • Ability to Understand Trust Procedures and Policies relating to the Role
  • Ability to Organise and Prioritise own Workload
  • Ability to Work in a Team
  • Ability to Work with Spreadsheets & Databases
Desirable criteria
  • Understanding of Children’s Services

Personal Qualities

Essential criteria
  • Professional Attitude & Presentation
  • Self-Motivated with a Flexible Approach to Work
  • Demonstrates evidence of Trust “CARE” values

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

  • Career conversations and individual development plans for succession planning and talent management
  • Protected CPD time for registered staff
  • Access to a dedicated central development fund supporting CPD for all staff
  • Leadership and Management development programmes
  • Coaching and mentoring opportunities
  • A full clinical induction programme for operational skills
  • Access to a care certificate programme for our band 1-4 clinical staff
  • A bespoke and robust preceptorship programme to support newly qualified staff
  • Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health
  • Free access to individual HARP portfolios to support revalidation for nursing staff
  • Free DBS checks where required
  • Discounts available from retailers, UK hotels and main attractions
  • NHS Pension Scheme
  • Salary sacrifice car scheme
  • Cycle to work scheme
  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via email regarding interview details.

We are committed to diversity and equality of employment including the employment of current and former service users.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Claire Goldsmith
Job title
Admin Team Lead
Email address
Telephone number
01872 246 944
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