Band 3 Health Care Support Worker - Bristol

Main area
Specialised Services
Band 3
Permanent: Substantive
  • Full time
  • Part time
37.5 hours per week
Job ref
Acer Unit, Blackberry Hill Hospital
£22,816 - £24,336 per annum
Salary period
06/06/2023 23:59

Job overview

Hello, My name is Julie and I am the ward manager of STEPs Inpatient Eating Disorder unit. 

I am currently looking for motivated people that have an interest in Eating Disorders to join our team at our unit at Blackberry Hill Hospital 

Support will be given by the Ward Manager and by peers. We have brilliant supervision structures in place. This post is filled with developmental opportunities. Through this support there is the opportunity to develop specialist knowledge in eating disorders, and in increase your competency in your role as a Health care support role. 

Main duties of the job

Meal and snack supervision 

Assisting the Nurse in charge with NEWS

Observations and Engagement for all patients 

1-1 levels of Observations

Post meal and snack supervision   

1-1 time with patients and attending groups 

Escorting leave

Working for our organisation

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) provides inpatient and community-based mental health care for people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. We also provide specialist services extending throughout the south west.

We employ over 4,000 dedicated members of staff who deliver services from more than 90 locations, working in approximately 150 teams across a geographical region of 2,200 miles, for a population of approximately 1.8million people.

We are passionate about promoting good mental health and wellbeing. We strive to use the expertise and resources within our organisation, and through our partnerships, to deliver high quality services that are safe and focused on people's recovery. Our staff are pivotal in everything we do and we are committed to involving them fully in the development of the Trust and our services.

Detailed job description and main responsibilities

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems. 

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users’ psychological, emotional and social wellbeing. 

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope. 

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers

Please see attached job description for further information

Person specification


Essential criteria
  • The Care Certificate or equivalent
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Experience of working as a healthcare support worker in a clinical team.
  • Knowledge of, and experience of working with, a range of mental health issues
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.
  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Desirable criteria
  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly.
  • Ability to conduct oneself in a professional and tactful manner and to champion core care values such as dignity, compassion and safety
  • Possession of attitudes and behaviours that promote recovery, diversity and equality, and ability to retain these under pressure

We are proud to be fostering a diverse workforce that reflects our communities.  A key commitment to this is improving staff representation from Black, Asian and Minority Ethnic communities, those from the LGBTQ+ communities, people with ‘lived-experience’ of mental health conditions and people living with disabilities,– we are a ‘Disability Confident Employer’ offering a guaranteed interview to Disabled applicants who meet the essential criteria.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service users.

Please apply to join us, we would love to hear from you. Any personal details you supply to us are kept safe in line with the General Data Protection Regulations. 

Adverts normally close for application a few minutes before midnight on the closing date and we will let you know if we are offering you an interview by email via our recruitment system ‘TRAC’. We contact all applicants within 4 weeks after the closing date, so please check your emails regularly once you have submitted your application; you are welcome to contact us, via the TRAC system, if you have any queries about your application.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

Julie Stott
Job title
ward manager
Email address
Telephone number
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